Everest Numpad

After more than 2 years the numpad of my keyboard had a malfunction. The customer service of Mountain was super helpful. Gave me several hints on what I can do. They asked for log files and reviewed those. And after all, without any charge of cost, they just replaced it. AWESOME!

All fine

I got my Numpad Module as a replacement under warranty for the one that came as part of an Everest Max Keyboard.

Like the rest of the keyboard, it looks and feels solidly built and well put together, but I wasn't a fan of how the numpad connected to the rest of the keyboard - felt too flimsy and likely to break if you were disconnecting and reconnecting it regularly.

It's a shame that I've had a Numpad Module fail within weeks of getting it.

And then having the replacement fail within weeks of getting it, requiring the whole keyboard to be replaced, if I wasn't getting a refund from where I bought it here in Australia.

My experience hasn't been great, which is frustrating because I really like what Mountain are doing, their service is phenomenal, presentation of their products is fantastic, and build quality appears to be very high at face value.

I hate giving it a 3 out of 5, but that's where it's at.

Top quality build, excellent engineering and execution of a really simple, useful, and beautiful product. It works, works well, and is a beautiful addition to the desktop.

the usb-c connector feels a bit fragile ans the programmable buttons are not enough deep to me, you barely fell it when you press them